Welcome to Pole Pole Coffee Shop! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our coffee shop or interact with us online.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when you make a purchase, sign up for a loyalty program, or contact us.
  • Browsing Information: IP address, device type, browser type, and pages visited on our website.
  • Feedback and Reviews: Information you share when providing feedback, reviews, or completing surveys.

2. How We Use Your Information

We use your information for:

  • Processing transactions and delivering services.
  • Improving our products, services, and customer experience.
  • Sending promotional offers, newsletters, and updates (with your consent).
  • Responding to inquiries or customer support requests.
  • Ensuring security and preventing fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties:

  • Service providers that help us process payments, deliver emails, or manage our website.
  • Legal authorities, if required by law.
  • In the event of a business transfer, such as a merger or sale.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and usage patterns.
  • Personalize content and advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure. Please take precautions when sharing sensitive information.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data.
  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at